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Reaching customers is part of our strategic plan. Omantel is not only providing the widest coverage in terms of networks converge, we are also providing the largest customer care outlets network throughout the country.

 

Our customer care outlets will showcase all the latest services and promotions that Omantel offers. We offer a one stop shop serving our valuable customers and offering Mobile, Fixed and Internet services.

 

Our highly trained and motivated customer care outlets representatives offer reliable, efficient and flexible customer service.

 
 

Muscat

Outlet

Saturday - Wednesday

Friday

Thursday

Map

Grand Mall

10:00 AM - 10:00 PM

2:00 PM - 10:00 PM

10:00 AM - 10:00 PM

View Map

Ruwi

8:00 AM - 10:00 PM

4:00 PM - 10:00 PM

8:00 AM - 10:00 PM

View Map

Lulu Darsait

9:00 AM - 10:00 PM

2:00 PM - 10:00 PM

9:00 AM - 10:00 PM

View Map

Qurm City Centre

10:00 AM - 10:00 PM

10:00 AM - 12:00 AM 10:00 AM - 12:00 AM

View Map

Qurum

8:00 AM - 9:00 PM

Closed

4:00 PM - 9:00 PM

View Map

Lulu Bausher

9:00 AM - 10:00 PM

2:00 AM - 10:00 PM

9:00 AM - 10:00 PM

View Map

Zakher

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

View Map

Bareeq Al Shatti

10:00 AM - 10:00 PM

Closed

4:00 PM - 9:00 PM

View Map

Quriyat

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

View Map

Amerat

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

View Map

Airport

24 hours

 

View Map

 

Outlet

Saturday - Thursday

Friday

Map

Ghala

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Lulu Seeb

9:00 AM - 10:00 PM

View Map

Bahja

9:00 AM - 10:00 PM

View Map

Muscat City Centre

9:00 AM - 10:00 PM

View Map

Khoudh

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Mars 

9:00 AM - 10:00 PM

View Map

Avenues

9:00 AM - 10:00 PM

 

 

Outlet

Weekdays

Friday - Saturday

Map

KOM

8:00 AM - 3:00 PM 

Off

View Map

Omantel HQ

8:00 AM - 3:30 PM 

Off 

View Map

Bank Muscat HQ

8:00 AM - 2:00 PM 

Off 

View Map

SQU

9:00 AM - 8:30 PM 

Off 

View Map

       

Batinah

 

South Batinah

Outlet

Weekdays

Friday

Saturday

Map

Lulu Barka 

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

View Map

Lulu Khaboorah 

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

View Map

    AL Suwaiq 8:00 AM - 9:00 PM 4:00 PM - 9:00 PM 8 AM -1:30 PM and 4 PM-9 PM View Map
    Al Musanah 8:00 AM - 9:00 PM 4:00 PM - 9:00 PM 8 AM -1:30 PM and 4 PM-9 PM View Map
    Al Rustaq 8:00 AM - 9:00 PM 4:00 PM - 9:00 PM 8:00 AM - 1:30 PM View Map
    Saham 8:00 AM - 9:00 PM Off 8:00 AM - 1:30 PM View Map
    Nakhal 8:00 AM - 3:30 PM Off 8:00 AM - 1:30 PM  
    Dragon 10:00 AM - 10:00 PM 4:00 PM - 10:00 PM 10:00 AM - 10:00 PM  

 

 

North  Al Batinah

Outlet

Weekdays

Friday

Saturday

Map

  Sohar

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

View Map

 Safeer Mall

10:00 AM - 10:00 PM

4:00 PM - 10:00 PM

10:00 AM - 10:00 PM

View Map

Sohar Industrial

8:00 AM - 6:00 PM Off 8:00 AM - 1:30 PM  

  Lulu Khasab

9:00 AM - 9:00 PM

4:00 PM - 9:00 PM

9:00 AM - 9:00 PM

View Map

  AL Buraimi

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

View Map

  Lulu Buraimi 

9:00 AM - 9:00 PM

4:00 PM - 9:00 PM

9:00 AM - 9:00 PM

View Map

  Diba

8:00 AM - 3:00 PM Off 8:00 AM - 1:30 PM View Map

  Shinas

8:00 AM - 6:00 PM Off 8:00 AM - 1:30 PM View Map

 

           

Dakhilya / Dhahirah

Outlet

Weekdays

Friday

Saturday

Map

Nizwa

8:00 AM - 8:00 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

View Map

Ibri 

8:00 AM - 8:00 PM

4:00 PM - 9:00 PM

8:00 AM - 8:00 PM

View Map

LuLu Ibri

9:00 AM -10:00 PM

4:00 PM - 10:00 PM

9:00 AM - 10:00 PM

View Map

LuLu Nizwa

9:00 AM -10:00 PM

4:00 PM - 10:00 PM

9:00 AM - 10:00 PM

View Map

Samail

8:00 AM - 3:00 PM

8:00 AM - 1:00 PM

Off View Map

Adam

8:00 AM - 3:00 PM

8:00 AM - 1:30 PM

Off View Map
   Yanqul  8:00 AM - 3:00 PM

8:00 AM - 12:30 PM

Off View Map
   Bahla 8:00 AM - 8:00 PM

8:00 AM - 1:30 PM

Off View Map

 

Sharqiya

Outlet

Weekdays

Friday

Saturday

Map

Ibra

8 AM - 9 PM

4:00 PM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Kamil

8 AM -1:30 PM and 4 PM-9 PM

Off

8 AM -1:30 PM and 4 PM-9 PM

View Map

Jalan B B A

8 AM - 9 PM

Off

8:00 AM - 9:00 PM

View Map

Jalan B B H

8 AM -2 PM and 4 PM-9 PM

Off

8 AM -2:00 PM and 4 PM-9 PM

View Map

OT Sur

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

View Map

OM Sur

8:00 AM - 9:00 PM

Off

8:00 AM - 9:00 PM

View Map

Mudhaibi

8 AM -1:30 PM and 4 PM-9 PM

Off

8:00 AM - 1:30 PM

View Map

Sinaw

8 AM -2 PM and 4 PM-9 PM

Off

8:00 AM - 2:00 PM

View Map

Masirah 

8 AM -2 PM and 4 PM-9 PM

Off

8:00 AM - 2:00 PM

View Map

Duqm

8 AM -1:30 PM and 4 PM-9 PM

Off

8:00 AM - 1:30 PM

View Map
         

Dhofar

Outlet

Weekdays

Friday

Saturday Map

Salalah Main

8:00 AM -  9:00 PM

8:00 AM -  9:00 PM

4:00 PM - 9:00 PM

View Map

Mirbat

8:00 AM -  3:00 PM

Off 

8:00 AM -  12:30 PM

View Map

Thumrit

8:00 AM -  3:00 PM

Off 

8:00 AM -  12:30 PM 

View Map

Taqa

8:00 AM -  3:00 PM

Off

8:00 AM -  12:30 PM

View Map

Awqad

8:00 AM -  3:00 PM

Off 

8:00 AM -  12:30 PM

View Map

Lulu Salalah

9:00 AM - 10:00 PM

4:00 AM - 10:00 PM

9:00 AM - 10:00 PM

View Map

Saadah

8:00 AM -  9:00 PM

Off

8:00 AM -  12:30 PM

View Map

Salalah Garden Mall

10:00 AM - 10:00 PM

4:00 PM - 10:00 PM

4:00 PM - 10:00 PM

View Map

AL Husn Souq

9:00 AM - 10:00 PM

4:00 PM - 10:00 PM

9:00 AM - 10:00 PM

View Map

Salalah Airport

9:00 AM - 11:00 PM

View Map
     
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