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Reaching customers is part of our strategic plan. Omantel is not only providing the widest coverage in terms of networks converge, we are also providing the largest customer care outlets network throughout the country.

 

Our customer care outlets will showcase all the latest services and promotions that Omantel offers. We offer a one stop shop serving our valuable customers and offering Mobile, Fixed and Internet services.

 

Our highly trained and motivated customer care outlets representatives offer reliable, efficient and flexible customer service.

 
Click here for Eid Al Fitr timings for retail outlets
 
 

Muscat

Outlet

Saturday - Thursday

Friday

Map

Grand Mall

10:00 AM - 10:00 PM

2:00 PM - 10:00 PM

View Map

Ruwi

8:00 AM - 10:00 PM

4:00 PM - 10:00 PM

View Map

Lulu Darsait

9:00 AM - 10:00 PM

9:00 AM - 10:00 PM

 

Qurm City Centre

10:00 AM - 10:00 PM

10:00 AM - 10:00 PM

View Map

Qurum

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Lulu Bausher

9:00 AM - 10:00 PM

9:00 AM - 10:00 PM

View Map

Zakher

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Bareeq Al Shatti

10:00 AM - 10:00 PM

4:00 PM - 10:00 PM

 

Quriyat

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Amerat

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Ghala

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Airport

24 hours

View Map

Lulu Seeb

9:00 AM - 10:00 PM

9:00 AM - 10:00 PM

View Map

Bahja

9:00 AM - 10:00 PM

4:00 PM - 10:00 PM

View Map

Muscat City Centre

10:00 AM - 10:00 PM

10:00 AM - 10:00 PM

View Map

Khoudh

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Mars 

9:00 AM - 10:00 PM 

9:00 AM - 10:00 PM 

View Map

 

Outlet

Sunday - Wednesday

Thursday

Friday

Map

SQU

9:00 AM - 8:30 PM

9:00 AM - 3:00 PM

Off

View Map

 

Outlet

Sunday - Thursday

Friday

Map

KOM

8:00 AM - 3:00 PM 

Off

View Map

Omantel HQ

8:00 AM - 3:30 PM 

Off 

View Map

Bank Muscat HQ

8:00 AM - 2:00 PM 

Off 

View Map

       

Batinah

 

South Batinah

Outlet

Saturday - Thursday

Friday

Map

Lulu Barka 

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Lulu Khaboorah 

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

 

Outlet

Saturday

Sunday - Thursday

Friday

Map

Morning

Evening

Musana

8:00 AM - 1:30 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Rustaq

8:00 AM - 1:30 PM

Off

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Suwaiq

8:00 AM - 1:30 PM

4:00 PM - 9:00 PM

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Saham

8:00 AM - 1:30 PM

Off 

8:00 AM - 9:00 PM

Off 

View Map

 

North  Al Batinah

Outlet

Saturday - Thursday

Friday

Map

Sohar

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Safeer Mall

10:00 AM - 10:00 PM

4:00 PM - 10:00 PM

View Map

Khasab

9:00 AM - 9:00 PM

4:00 PM - 9:00 PM

 

AL Buraimi

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Lulu Buraimi 

9:00 AM - 9:00 PM

4:00 PM - 9:00 PM

 

 

Outlet

Saturday

Sunday - Thursday

Friday

Map

Morning

Evening

Shinas

8:00 AM - 1:30 PM

Off

8:00 AM - 6:00 PM

Off

View Map

Diba

8:00 AM - 1:30 PM

Off

8:00 AM - 3:00 PM

Off

View Map

           

Dakhilya / Dhahirah

Outlet

Saturday - Thursday

Friday

Map

Nizwa

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

Ibri 

8:00 AM - 9:00 PM

4:00 PM - 9:00 PM

View Map

LuLu Ibri

9:00 AM -10:00 PM

4:00 PM - 10:00 PM

 

LuLu Nizwa

9:00 AM -10:00 PM

4:00 PM - 10:00 PM

 

 

Outlet

Saturday

Sunday - Thursday

Friday

Map

Morning

Evening

Samail

8:00 AM - 1:30 PM

Off

8:00 AM - 8:00 PM

Off

View Map

Adam

8:00 AM - 12:30 PM

Off

8:00 AM - 8:00 PM

Off

View Map

Yanqul 

8:00 AM - 12:30 PM

Off

8:00 AM - 8:00 PM

Off

View Map

Bahla

8:00 AM - 1:30 PM

Off

8:00 AM - 8:00 PM

Off

 

           

Sharqiya

Outlet

Saturday

Sunday - Thursday

Friday

Map

 Morning

Evening

 Morning

Evening

Ibra

8 AM - 9 PM

8 AM - 9 PM

4 PM - 9 PM

View Map

Kamil

8 AM - 12:30 PM

Off

8 AM - 2 PM

4 PM - 9 PM

Off

View Map

Jalan B B A

8 AM - 9 PM

8 AM - 9 PM

4 PM - 10 PM

View Map

Jalan B B H

8 AM - 2 PM

4 PM - 9 PM

8 AM - 2 PM

4 PM - 9 PM

Off  

OT Sur

8 AM - 9 PM

8 AM - 9 PM

4 PM - 9 PM

View Map

OM Sur

8 AM - 1:30 PM

Off

8 AM - 9 PM

Off

View Map

Mudhaibi

8 AM - 12:30 PM

Off

8 AM - 2 PM

4 PM - 9 PM

Off

View Map

Sinaw

8 AM - 1 PM

Off

8 AM - 9 PM

Off

View Map

Masirah 

8 AM - 12:30 PM

Off

8 AM - 2 PM

4 PM - 9 PM

Off

View Map

Duqm

8 AM - 1 PM

4 PM - 9 PM

8 AM - 1 PM

4 PM - 9 PM

Off

View Map
             

Dhofar

Outlet

Saturday

Sunday - Thursday

Friday

Map

Salalah Main

8:00 AM -  9:00 PM 8:00 AM -  9:00 PM 4:00 PM - 9:00 PM View Map

Mirbat

8:00 AM -  12:30 PM 8:00 AM -  3:00 PM  Off View Map

Thumrit

8:00 AM -  12:30 PM 8:00 AM -  3:00 PM  Off View Map

Taqa

8:00 AM -  12:30 PM 8:00 AM -  3:00 PM  Off View Map

Awqad

8:00 AM -  12:30 PM 8:00 AM -  9:00 PM  Off View Map

Lulu Salalah

9:00 AM - 10:00 PM 9:00 AM - 10:00 PM 4:00 PM - 10:00 PM  

Saadah

8:00 AM -  12:30 PM 8:00 AM -  9:00 PM  Off  

SGM

10:00 AM - 10:00 PM 10:00 AM - 10:00 PM 4:00 PM - 10:00 PM  

AL Husn

9:00 AM - 10:00 PM 9:00 AM - 10:00 PM 4:00 PM - 10:00 PM  

Salalah Airport

9:00 AM - 10:00 PM View Map
     
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