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  • Dalili Configuration FAQs
     
     

    I received welcome message with info about settings. What should I do?

       

      After welcome message there will be coming sms with handset settings. Please save them in your handset if you have such option. Some handsets may require also settings activation.

  •  

    I didn't receive any settings. WAP/MMS/Internet doesn't work.

       

      Please log in to Dalili Self-Care Portal where you can request settings for your handset or contact Customer Service at 1234.

  •  

    I saved settings as advised in welcome message, but still can't use MMS/ WAP/ Internet.

       

      Please make sure that settings are activated in your handset.

  •  

    How can I get settings for my email account?

       

      Please log in to Dalili Self-Care Portal where you can request email settings (if your handset supports email service). There are predefined settings (GMAIL, Yahoo!) where you need to specify username and password or generic where you can define your preferred email account and server details. Please note that GMAIL and Yahoo! email services require additional configuration, like enabling POP3/IMAP access on your email account.

  •  

    I already use WAP/ MMS/ Internet with my handset. I don't want to change it.

       

      Please don’t save settings (discard them) when asked.

  •  

    I used to have correct settings in my handset. Recently I got new settings and it stopped to work.

       

      Please log in to Dalili Self-Care Portal where you can request settings for your handset or contact Customer Service at 1234.

  •  

    How can I configure my I-mate/ HTC (Windows) handset?

       

      You may configure handset according to manual configuration guideline.

  •  

    Is it free of charge?

       

      There is no charge for accessing or usage of Dalili Self-Care Portal. Handset settings are free of charge in Oman Mobile network.

  •  

    I didn't receive any settings for my handset.

       

      Dalili portal sends settings automatically for your every handset which you didn’t use before (Dalili keeps record of your last 5 handsets used). There is limit of 3 requests for settings per day.

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