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Omantel launches a new Hayyak Kit promotion
As part of Omantel’s efforts to continuously satisfy the communication needs of its valued customers and in order to enhance customer experience, Omantel - the leading telecommunication services provider in the Sultanate- has launched a new Hayyak Starter Kit promotion. For 2 RO new Hayyak customers can purchase a Hayyak kit that will offer them free 15 minutes of free talk time with 1 RO credit which can be used in international, local and video calls, MMS, mobile broadband or friends and family package. This special promotional offer will be valid till May 30th 2014 and is available for all new Hayyak subscribers including those porting out from other operators.
Omantel has been always focusing on delivering quality services and continue to provide services that are simple to get and easy to use. Hayyak prepaid service enables the customer to be in control of what they spend while enjoying a variety of advance payment methods such as the top-up vouchers or the on-line payment.
Commenting on this new promotion Hamed Al Ghassani promotions manager at Omantel Consumer Unit said: “we are always keen to enrich our customers’ life with the best offers that allow them to stay connected all the time with their families and loved ones.”
“This new Hayyak promotion gives the new customers a free credit of 1 RO which can be used in international, local and video calls, MMS, mobile broadband or friends and family package. However, our offer does not stop here as customers will also get 15 minutes of free talk time to be used for international or local calls and valid for 30 days from the registration date. “added Al Ghassani.
It is worth mentioning that Omantel has the wider network for Mobile Communications in the Sultanate, supporting the Third and Fourth Generation Technology with high quality speed in most governorates of the Sultanate. Omantel has succeeded in linking all areas of the Sultanate with each other and with the outside world through a modern network of fixed and mobile communications along with Internet services. For further information please visit our web site www.omantel.om or call our call center on 1234.
Omantel offering 4G smartphones for as low as RO 15
Omantel the leading telecommunication services provider in the Sultanate recently announced a new promotion where customers on specific Mada plans can purchase a 4G smartphone for as low as RO 15 or get 50% extra mobile broadband data on top of their existing mobile broadband monthly plans if they to choose to purchase a 4G smartphone at the recommended retail price, which is extended to both Hayyak and Mada customers.
Commenting on this promotion Saleh Mahmood Al Maimani Manager Core Services Consumer said: “After the success of the previous smartphone promotion, this time were taking it an extra mile and will be offering a wider selection of 4G smartphones with very attractive prices to cater to our customers.”
Smartphones starting from RO15:
This promotion includes a variety of 4G LTE smartphones, the Samsung Galaxy S4, Note 3 and Google Nexus 5, LG G2, BlackBerry Z30, BlackBerry Z10, BlackBerry Q10, Nokia Lumia 920 and Nokia Lumia 820 with an 18 month commitment contract offer on “Mada Infinity” and “Mada Liberty Plus”.
Additional usage of mobile broadband:
“Both Hayyak and Mada customers can also benefit from this offer by getting an extra monthly mobile broadband usage of 50% on top of their existing monthly mobile broadband plan for 6 months when they buy LG G2 for RO 230 or Google Nexus for RO 190 or Samsung Galaxy S4 for RO 240 or Samsung Galaxy Note 3 for RO 295” he added.
AL Maimani has also indicated that Omantel always seeks to provide its customers with the latest smartphone offers in order to satisfy their needs and provide them with the opportunity to have the latest devices in the market at affordable prices. Omantel was the first in the Sultanate to offer these smartphones supporting 4G. Omantel was the first operator in the Sultanate to offer 4G through smartphones enabling customers to take advantage of Omantels high-speed network, which is increasingly expanding to cover more areas and provide the best customer experience of broadband options in the Sultanate.
Omantel launches Top-up rewards for Hayyak customers
While complementing its great value and offers provided by Omantel’s loyalty programs, the company announced the launch of its latest Hayyak offer which aims to add value and excitement to Hayyak experience by providing the customers with the opportunity to receive free rewards of local or international minutes or local or international SMS when they top-up with OMR 5 or more. The offer provides the customer with the flexibility to select whether to receive and use the reward or to gift it to other Hayyak customer.
Commenting on this, Usama Ahmed Al Rawas Manager Loyalty and Communication Management at Consumer Unit said: “the loyalty programs have been designed to enhance our customer experience as well as reward them with different offers and packages. Following the success of “Makasib program”, this new offer for Hayyak customers is a complement ongoing initiative to add more value to the Hayyak experience."
“We at Omantel are always committed to provide our customers with innovative offers which keep them in touch with their families and loved ones. This new promotion offers Hayyak customers with verity of rewards of local - international minutes, local – international SMS when they top-up with OMR 5 or more. The customers may use these reward or gift it to other Hayyak customer”. He added Al Rawas has also indicated that all Hayyak customers can take part in this offer by sending a text message with the “R” or “Register “to 91224. Once the registered Hayyak customers top-up with OMR 5 or more, they will receive a message with informing them of the random reward they’ve won and provides them with the option whether to take the reward by sending “T*Offer Number” to 91224, or if they want to gift it to other Hayyak customer they should send “G*Receiving Number*Offer Number” to 91224.
It is worth to mention that Omantel has the wider network of contacts and Faster Mobile Communications in the Sultanate. In addition to support the Third and Fourth Generation Network with high quality speed in most governorates of the Sultanate. Omantel has succeeded in linking all areas of the Sultanate with each other and with the outside world through a modern network of fixed and mobile communications along with Internet services. For further information please visit our web site www.omantel.om or call our call center on 1234.
Omantel launches promotion on the 800 Toll- Free number
Omantel, the leading provider of integrated telecommunications solutions in the Sultanate, launched a promotion for Toll Free service - a service which gives organizations the opportunity to offer their clients easy, free of charge calling option to market their services and products and offer post-sales support.
Eng. Ahmed Ali Al Ojaili, Manager Connectivity Solutions at the Corporate Business Unit, said: “Toll Free service ensures easy communication between our corporate clients and their customers through a toll free number that starts with 800-7 followed by four digits to be selected by the owner of the organization. This number will become part of the corporate identity in its communication with customers'.
'In a bid by Omantel to add value to the service, Omantel launched a new promotion that provides the existing customers with up to 12% discount for three months on monthly bills , up to 50,000 free Bulk/Mass SMS, depending on the monthly consumption', he added.
"New customers will get three month free subscription and up to 25,000 free Bulk/Mass SMS during the promotion period , regardless of the monthly consumption rate' . Omantel exclusively offers Toll Free Service as part of a range of services and solutions provided by Omantel to meet the different needs of its corporate customers. The Toll Free Service ensures easy and efficient communication with customers, which in turn enhances customer's experiences.
Omantel Business is the dedicated Unit providing advanced tailored solutions to meet the needs of corporate and government customers. Our solutions include a full suite of telecom and hosting services, to connect your business to your customers and partners globally as well as locally. The solutions leverage a state of the art networks and systems. Omantel’s MPLS service has received an ISO certification. Omantel serves the corporate customers through a team of specialized Account Managers. For more information please visit www.omantel.om, or send an email firstname.lastname@example.org or call 24242888.
Omantel organizes a forum for the CEOs of Oil and Gas sector
Omantel, the leading telecommunications company in the Sultanate conducted a forum for the Oil and Gas sector under the auspices of his Excellency, Engineer Salim bin Nasser Al Awfi Under Secretory of Ministry of Oil and Gas with the presence of Dr. Amer Al Rawas, CEO of Omantel and chief executives and senior executives from the Oil and Gas sector in the Sultanate.
This forum comes as part of Omantel’s commitment to meet the executive leaders from the Oil and Gas sector – being one of the most vibrant sector in the Sultanate – in order to identify their needs and to discuss ways to enhance the existing relations as well as to identify future projects for this sector.
His Excellency Engineer Salim bin Nasser Al Awfi Undersecretary of Ministry of Oil and Gas expressed his delight to Omantel for organizing this forum and the useful topics it covered including the integrated & secured telecommunications network solutions provided by Omantel. His Excellency also expresses his appreciation for Omantel’s efforts in supporting this sector and in particular technology settlement and cost cutting of few services.
The forum started with a presentation by Dr. Amer Al Rawas who focused on Omantel’s efforts in linking Oman with the rest of the globe, through its high quality national and international network cables. The presentations also covered how technology can be employed to provide better services to customers. Omantel’s CEO presentation was followed by another presentation from Todd Dick Vice President Corporate Business Unit at Omantel who highlighted the important needs of oil and gas sector and how Omantel services have contributed to the development of this sector. Todd Dick reiterated the Company’s commitment to build strong partnerships with Oil & Gas companies through a suite of solutions, managed services and excellent post-sales service.
Commenting on this, Huda Abdullah Al Habsi General Manager Marketing at Omantel said: “We in Omantel believe in the importance of such gatherings, which we are keen to organize in order to understand our customers’ needs as well as inform them about Omantel’s capabilities & latest technologies which will enhance their experience.”
Omantel Business is the dedicated Unit providing advanced tailored solutions to meet the needs of corporate and government customers. Our solutions include a full suite of telecom and hosting services, to connect your business to your customers and partners globally as well as locally. The solutions leverage a state of the art networks and systems. Our MPLS service is our first service to receive an ISO certification. We serve our individual customers through a team of specialized Account Managers. For more information please visit www.omantel.om, send us an email email@example.com or call 24242888.
TeliaSonera International Carrier Expands With Point of Presence for the Middle East with Omantel
Partners with Omantel to Deliver Global-Local Connectivity throughout these Emerging Markets
TeliaSonera International Carrier (TSIC), today announced it has expanded its worldwide network with a Point of Presence (PoP) in Oman. Partnering with Oman Telecommunication Company (Omantel), the leading provider of telecommunications services in the Sultanate of Oman, TSIC will offer an extensive portfolio of IP, Ethernet, international voice and IPX-based services.
TSIC has worked with Middle Eastern operators for over 20 years and now continues to build on its position as a major international voice aggregator and one of the top providers of Internet backbone routes to the region.
Partnering with Omantel is a natural step given Oman’s strategic location as a landing point for ten regional cable systems.
Brendan Ives, President, TeliaSonera International Carrier, says, “Oman is an important gateway to the Middle East. Partnering with Oman’s leading wholesale telecommunications provider was a natural choice in the expansion of our network allowing us to meet growing customer demands for high performance connectivity.”
Dr. Amer Al Rawas, CEO of Omantel, adds, “Oman’s geographical advantage being a natural hub enabled Omantel to become as a key interconnection point for international carriers. Partnering with TSIC positions us as a true link between the East and the West. It has expanded our visibility and positioned Omantel as the go-to provider for international carriers and service providers seeking to do business in Oman as well as the rest of the Middle East.”
Ranked one of the top two global IP backbone providers by Internet intelligence authority Renesys, TSIC owns and operates its 100G-enabled, award-winning fiber network with over 200 PoPs worldwide and undergoing continuous network expansion.
About TeliaSonera International Carrier
TeliaSonera International Carrier owns and operates one of the world’s most extensive fiber backbones. Our mission is to provide exceptional network infrastructure and services – empowering individuals, businesses and societies to execute their most critical activities. By working close to our customers, we make big ideas happen at the speed of fiber. Discover more at www.teliasoneraic.com.
Omantel is the pioneer of total communications solutions in the Sultanate of Oman with the widest choice of state of the art services with the broadest network coverage. As the only truly national network in Oman, Omantel offer innovative end-to-end communication solutions serving home, mobile, and business customers.
In the international wholesale arena, Omantel is considered one of the most prominent and competitive wholesale telecommunication providers in the Middle East region. In addition, it is one of the leading companies in the field of submarine cable networks and a key participant in several submarine cables as well with direct terrestrial links, which link Asia, Europe, and America passing through the Middle East region, meeting the international capacity requirements of clients locally and internationally, thereby sustaining the Company’s leading position among its competitors.
Omantel’s wholesale strategy is to be a carrier of carriers and to be the link between the East and the West for the region and beyond. For more information, please visit www.omantel.om.
Omantel Revenues Grow to R.O 463 Million and Achieves Net Profit of R.O 119.3 Million
Oman Telecommunications Company S.A.O.G (Omantel. MSM: OTEL), revealed today the Company’s financial results for the period ended 31st December 2013, recording an increase in net profit of 2.6%. The Group customer base also grew by 5% year on year. The company’s revenue has increased by almost 1% to R.O 462.9 million as of 31st December 2013 compared to R.O 458.9 of the corresponding period of 2012 while the net profit has reached R.O 119.3 million compared to R.O 116.2 million in 2012.
2013 has been a successful year for Omantel. Omantel’s revenues from Domestic operations (excluding the Pakistani subsidiary) recorded a growth of 4.4% year on year driven by growth in all business streams (Fixed, Mobile Wholesale) reaching R.O 450.7 million. Service and Wholesale revenues have recorded a growth of 4.2% and 5.7%respectively. In spite of the decline in revenue from national calls and SMS, Omantel mobile business continued to record impressive growth driven by mobile prepaid and broadband services. Fixed and wholesale businesses recorded a good growth during the year driven by fixed broadband, corporate data services, external admin (international calls) and capacity sales revenues. Broadband segment both Mobile and Fixed Broadband services have been major driver for the growth. Mobile and Fixed Broadband subscribers grew by 48% and 34%, while revenue also recorded a growth of 53% and 35% respectively. Domestic operations Net Profit after tax has recorded an increase of 3.7% to reach RO 124.6 million compared to RO 120.2 million of the corresponding period of year 2012.
Commenting on the results, Omantel Chief Executive Officer, Dr. Amer Awadh Al Rawas said: “We are pleased with the results Omantel has achieved during 2013 which reflects our commitment to shareholders to maintain a sustainable growth for the Company. 2013 has been a challenging but yet another successful year that saw a good growth in revenue, net profit and customer-base”.
“During the year, we have been able to expand our customer-base, increase our revenues and grow the net profit despite challenging market conditions and the increasing fierce competition in the local market as well as from the global over the top players”.
“We continued our investments on the network during 2013 to provide best-in-class customer experience and ensure that our customers are always enjoying unmatched quality service. The new state-of-the-art 4G LTE network has been rolled out according to the plan. The number of 4G LTE base stations has reached more than 470 by end of December 2013. Many improvements have also been made on the 3.5G network following the allocation of more spectrums by TRA. Despite these investment, Omantel was able to close the year with a slight increase in the expenses by 2.2%”.
“These results would have not been possible without the loyalty of our customers and the support from our shareholders, Board and our employees. I would like to thank our loyal customers, supportive shareholders, visionary Board and committed employees who have always been part of Omantel’s journey to excellence” Al Rawas concluded.
Omantel Board of Directors recommended to the Annual General Meeting of Omantel a dividend distribution of 75% of the nominal value of the share. As Omantel has already paid interim dividend of 40% of the nominal value on August 2013, the total dividend distribution for the financial year ended 31st December 2013 will be 115%.
Omantel Board will recommend also to the Company’s Annual General Meeting distributing an interim dividend of up to 40% of the nominal value of the share to be paid on August 2014.
Omantel launches “Makasib” contest for Muscat Festival 2014
In order to enhance its participation as the main sponsor of Muscat Festival 2014, Omantel - the leading company in providing innovative communication solutions in the Sultanate - has announced of launching a daily contest of the loyalty program “Makasib” during Muscat Festival 2014. Customers can participate in the competition by sending the text (M) to the short code number 80588.
Commenting on Makaseb contest Usama Ahmed Al Rawas Manager Loyalty and communication at Consumer Unit said: “Makasib program enables our customers to identify the benefits that they can gain from subscribing to our services and add more value to our customers’experience. Muscat Festival is considered as one of the biggest events in the Sultanate’s which attracts many visitors all over the Sultanate. Therefore this contest was made in a purpose to add a new experience to Omantel customers as well as the festival visitors. In addition to add more value and enhance customer experience by offering the opportunity to benefit from a diverse range of rewards and benefits through earning points with usage of any Omantel mobile, fixed line, and internet services.”
“Makasib contest allows 10 participants per day to win 5000 points by answering a daily question about the loyalty program. Costumer can participate in the contest by sending (M) as a text message to 80588 and answer the question which will give the chance of entering the ruffle draw and earn the points.” He further added.
“A special corner at our festival outlets in Amerat and Naseem parks have been set up to provide the public with more information about Makasib Loyalty program” Usama Al Rawas concluded.
The rewarding loyalty initiative' the Makasib' program was launched last November in line with the company’s strategy to enhance customer experience by offering customers the opportunity to benefit from a diverse range of rewards and benefits through earning points with usage of any Omantel mobile, fixed line, and internet services. These points can then be exchanged for rewards and benefits that best suit each customer’s needs individually.
How to enjoy Makasib ….
All Omantel costumers are invited to join Makasib by dialing the short code *224# and following the simple instructions or sending an SMS with the word “Makasib” or “M” to 91224 . After registration, customers will start earning Makasib and Status points for every 100 Baisa they spend on any Omantel service. The status points, which are valid for one year, determine the membership status: Sliver, Gold, or Platinum. Upon joining the program, customers will be automatically enrolled to Silver Status and will start earning one Makasib and one Status point for every 100 Baisa they spend. Once a customer has accumulated 3,000 Status points, the customer will be upgraded to Gold. Here, the customers will receive 50% bonus Makasib points for every 100 Baisa they spend. When a customer has collected 12,000 Status points, the customer membership will be upgraded to Platinum and will start receiving 100% bonus Makasib points for every 100 Baisa they spend.
Omantel is the leading provider of broadband services in the Sultanate of Oman connecting individuals and corporate customers in different regions through advanced fixed, mobile and Internet network. By offering innovative products and unmatched after-sales service, Omantel has the largest customer base in the Sultanate with more than 3 million customers. Omantel has been recently selected as the winner of the “Platinum Award for Quality and Best Trade Name” by European “Other Ways” Association for the quality of its network and efforts made to improve the customer experience.
Omantel participates in the Middle East Telecom Summit (MVNO) 2013
Omantel, the leading telecom operator in the Sultanate, had recently participated in the Middle East Telecom Summit in Dubai, UAE organized by Informa Telecoms & Media. Omantel’s representative, Eng. Yasser Redha Al Lawati (Manager National Accounts, Wholesale Business Unit) delivered a presentation on the success story of Omantel and its Mobile Virtual Network Operators (MVNOs) partners. The presentation showcased Omantel’s experience being the first operator to host MVNOs in the Middle East since 2009. It emphasized on the strong partnership between Omantel and the MVNOs as well as the deployed business strategies in this domain. It also highlighted the positive results harvested due to the wise and successful strategy and how this story has become a reference for the MVNOs business in the whole region.
Yasser also took an active role in a panel discussion on the importance of having well prepared contract between the host operators and MVNOs prior to launch. He shared Omantel’s experience on how the contract between Omantel and its MVNO partners was prepared and how it was amended over time to cater for business requirements and market changes in a way that supports all partnering parties.
The participation of Omantel was highly recognized during the event. Many of the attendees found it insightful and experience-rich. In response to the success of its contribution in this event, Omantel was invited by the event organizer to participate in the coming MVNO World Congress in Berlin to share the success story on a global forum. Furthermore, Omantel was invited by the iMVNOx (a working group under the GSMA) to join as a key member and lead some activities in the Middle East Chapter.
Omantel was not only recognized by its MVNO partners, but also by several independent consultants who presented case studies which praised Omantel’s strategy on deploying MVNOs in an efficient way benefitting all partnering parties to gain market share and focus on segmentation. Antonio Rodriguez-Moral, the Managing Director of Business Consultancy at Altran stated in his penetration that “By crafting and executing an appropriate MVNO strategy, Omantel has been able to shift a challenging competitive trend in the market segments previously better served by the competitor. As a result, Omantel counterbalanced the trend of market share erosion by gaining wholesale volumes. Combining retail and wholesale subscribers, Omantel has been able to get back to the higher side of overall market share”.
MVNOs refer to telecom service providers who do not own their own full-fledged telecom network. They have different forms depending on their license, business direction and technical setup. In Oman, the existing type of MVNOs is known as Mobile Resellers. They are Class II telecom licensees who do not have their own network elements. They are wholesale buyers from telecom operators and have independent marketing, branding, sales and customer care functionalities.
The successful partnership model that was created between Omantel and the MVNOs helped both customers and the sector alike. The introduction of MVNOs has enabled different segments (especially those that were previously untapped) to benefit from tailored offerings as well as customized service on one hand. On the other hand, Omantel has been able to reverse a global phenomenon of decreasing network market share of incumbent operators as it was successful in increasing its network market-share to more than 58%, thanks to Omantel victorious strategy and the win-win situation created for all parties.
Omantel takes part in one of the largest cable systems in the world
The new cable is the tenth submarine cable to land in Oman with Omantel
Omantel, the pioneer provider of total communications solutions in the Sultanate of Oman, has teamed up with 16 prominent service providers around the world to construct a new and unique high capacity system: the Asia Africa Europe-1 (AAE-1) cable system. The Construction and Maintenance Agreement (C&MA) was inked in Hong Kong to officially mark the commencement of this massive infrastructure project.
Spanning approximately 25,000 km’s, the AAE-1 submarine cable is one of the first unique cable system to connect Hong Kong to Singapore (via Thailand), Africa and Europe via Oman and provide an alternative and low latency short route between Hong Kong/Singapore and Europe
Omantel’s extensive international network will provide additional protection and diversity to the AAE-1 cable system through other systems like EPEG, which is a recently launched major high-capacity system consisting of redundant undersea cables to Iran and onwards terrestrial cable all the way via Azerbaijan and Russia to Frankfurt avoiding existing heavily congested cable systems and crowded bottlenecks on the route between Asia and Europe.
AAE-1 will employ 100Gbps technology with wavelength add/drop branching units along the route with a designed capacity of more than 40 terabits. One of the unique features of the submarine system is that it ends in Singapore but continues further into Asia through terrestrial routes via Thailand connecting Cambodia, Vietnam and then Hong Kong.
Additionally, having two diversified Point of Presence (PoP) in Asia (Hong Kong and Singapore), the landing at Omantel’s Middle East hub and three onward connectivity options to Europe (via France, Italy and Greece) will provide the requisite flexibility for the participating carriers and its customers.
“AAE-1 is one of the largest cable systems ever launched and will stipulate an exponential business growth in participating countries by providing robust, reliable and low latency connectivity. Omantel is very proud to be part of this exciting project”, said Omantel’s CEO Dr. Amer Al Rawas. “Until now, this region has been fed by sea-based systems that have not been able to offer adequate diverse connectivity. The consequence has been extensive outages throughout the region resulting in degraded quality on Internet services for corporate and consumer customers; AAE1 is a strategic investment not only for Omantel, but for Oman as a country and the region as a whole”, continued Dr. Al Rawas.
“Our extensive international network and Oman’s geographical advantage being the entry into the Middle East has made Omantel a natural hub as key interconnection point for carriers from Asia and Europe” Omantel’s CEO concluded.
The target completion date for the AAE-1 cable is in 2016. Once completed, it will connect countries such as Hong Kong, Vietnam, Cambodia, Malaysia, Singapore, Thailand, India, Pakistan & Oman in Asia, Djibouti and Egypt in Africa, Greece, Italy and France in Europe.
About Omantel Omantel is the pioneer of total communications solutions in the Sultanate of Oman with the widest choice of state of the art services with the broadest network coverage. As the only truly national network in Oman, Omantel offer innovative end-to-end communication solutions serving home, mobile and business customers.
In the international wholesale arena, Omantel is considered one of the most prominent and competitive wholesale telecommunication providers in the Middle East region. In addition, it is one of the leading companies in the field of submarine cable networks and a key participant in several submarine cables as well with direct terrestrial links, which link Asia, Europe and America passing through the Middle East region, meeting the international capacity requirements of clients locally and internationally, thereby sustaining the Company’s leading position among its competitors.
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