| | 28/07/2010 | Wireless Internet (WiFi) Launched at Muscat International Airport | | | | | | The new Wireless Internet Service (WiFi) at Muscat International Airport was launched by Oman Airports Management Company (OAMC) and Omantel during a ceremony held at the airport terminal in the presence of George Bellew, Chief Executive Officer of OAMC and Adil Ismail AL Raisi, Vice President of Corporate Customers at Omantel.
Travelers and visitors to Muscat International Airport will be able to use the high speed WiFi service for free and take advantage of surfing the Internet, check personal e-mail’s, communicate with others and find out the latest news, events and developments in the world. The free wireless internet can be accessed by any hardware which supports WiFi technology such as Laptop Computers and Mobile Phones.
According to George Bellew, CEO of OAMC “The partnership with Omantel in the provision of wireless Internet service at Muscat International Airport is crucial and provides the opportunity for travelers and visitors to the airport to surf the Internet through hot spots at various parts of the airport such as the duty free area, departure lounges, all departure gates and the landside food and beverage outlets located at arrivals.
Commenting on the launch of this service, Adil Ismail Al Raisi Vice President of Corporate Customers at Omantel said “We are pleased to partner with OAMC in launching the wireless Internet service at Muscat International Airport. This step will expand the availability of Wireless Internet through out Oman, noting that Omantel WiFi service provides high speed Internet as well as safe and secure web browsing and data transfer.
OAMC is responsible for the management and operation of Muscat International, Salalah, Adam and other regional airports. The airports of Oman have witnessed an increase in passenger traffic during the first half of 2010, the total number of passengers at Muscat International Airport has increased by 29% to 2,722,987 passengers during the first 6 months of 2010 from 2,110,890 passengers for the same period last year. The total passenger traffic at Salalah Airport has increased by 9% to 212,489 passengers during the first 6 months of 2010 from 194,311 passengers during the same period last year.
Omantel is the main integrated communication services provider in the Sultanate of Oman and has been providing telecom services for individuals, companies and institutions for over 35 years. Since the launch of its new identity earlier this year, the company has launched several initiatives aimed at improving its services and enhancing its customers’ experience.
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| | 21/07/2010 | Omantel launches unlimited fixed line package | | | | | |
Muscat: Omantel introduces, with the launch of a new unlimited calling package, new benefits to its existing and new fixed line customers. The initiative is an extension of the current portfolio in order to meet the growing demand and needs of the customers and demonstrates the company’s commitment to improve the customer experience.
The company has introduced the unlimited fixed line package covering more than 250,000 customers. The new package would enable fixed line customers to make unlimited local calls from an Omantel fixed line to another Omantel fixed line free of charge at a monthly rate of only RO 7.9. Meanwhile, fixed line to mobile phone calls shall be charged at 33 Baisa per minute. The unlimited offer covers the whole of Omantel’s fixed line network which covers more than 250,000 customers both households and corporations.
Omantel is the leading provider of integrated telecom services to individual and corporate segments in the Sultanate for more than 35 years. Since the launch of its new identity earlier this year, Omantel made several initiatives that aim at developing its services and improving customer experience.
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| | 17/07/2010 | Omantel welcomes 2010 Salalah Tourism Festival's visitors | | | | | |
Salalah Tourism Festival took off at the Municipality Recreation Center on Thursday 15th of July 2010 with Omantel participating as a main sponsor. The opening ceremony was patronized by His Excellency ِAl Sayid Ali Bin Hmooud Al Busaidi Minister of Diwan Royal Court and attended by several ministers, undersecretaries and Omantel officials as well as many other invitees.
The company's pavilion has immediately started to receive the festival's visitors who expressed admiration at the modern design of the pavilion which reflects the company's new identity as well as the unique services provided therein. The pavilion will continue to provide all summer promotions and offers during the entire period of Salalah Tourism Festival.
Complete preparations:
VP of Consumer Business Unit, Mr. Rao Chagarlamudi said, "Omantel is always keen to participate in Salalah Tourism Festival because it is one of the most important events not only in the Sultanate of Oman but also at the Gulf and regional level”.
Rao Chagarlamudi indicated that the company has made all the necessary technical preparations and measures to support Salalah Tourism Festival. He added that the company has boosted the coverage of mobile network in the regions and wilayats of Dhofar Governorate and at all festival sites to keep pace with the expected flow of tourists to the Governorate during the khareef season. The Company has also increased the capacity of the 3.5G network to provide its customers a great mobile broadband experience throughout the festival.
He added that Omantel has established a special pavilion at the Municipality Recreation Center at Sahl Atin to serve as the Company's main center at the festival besides the normal customer service counters in Dhofar. The pavilion, with its unique design that reflects the company's new identity and its tagline (Together) which embodies the company's care of its customers, would provide all telecom services including fixed line, mobile phone services and ADSL Internet as well as 3.5G services.
Omantel and Oman Mobile customers as well as visitors would have the opportunity to experience surfing the Internet at very high speeds and watch a demonstration of the 4th Generation of broadband (LTE). Furthermore they are invited to try out the unique Android phone as well as Blackberry handsets at the stand.
Chagarlamudi noted that Omantel has recently launched retail outlets that travel through the various regions of the Sultanate to provide the company's services to its customers at their places, especially in rural areas. These moving retail outlets have been very successful as they get closer to customers to provide telecom services. One such moving retail outlet will also serve the Governorate during the festival.
Unique offers:
The summer promotions and offers, recently announced by Omantel and Oman Mobile would continue during the entire period of the 2010 Salalah Tourism Festival. Rao Chagarlamudi added that the fresh summer offers have received great demand from subscribers, who considered them another chance to enjoy Omantel and Oman Mobile telecom services.
Recently the company launched two interesting promotions, the first of which targets the Hayyak present and new users. Customers would get up to 20% free airtime credit when they top up through vouchers, electronic top up or online via Omantel website.
Top up cards of RO 3 and 5 would give subscribers 10% extra credit or 300 and 500 Baisa respectively. Meanwhile, RO 10 Hayyak recharge cards would enable subscribers to get 15% extra credit or RO 1.5. Electronic recharge (e-top up) would give subscribers 10% additional credit when they recharge for RO 3-10 while they would get 15% extra credit when they top up for RO 10 or more. Online recharge through Omantel website would give subscribers an extra 20% credit when they recharge by RO 10 or more.
The VP of Omantel mentioned that the second promotion targets new and existing ADSL internet subscribers. The unique offer provides new customers 2 months free rental, free Wi-Fi modem and waiver of the RO 10 connection fee.
Existing subscribers upgrading to the next higher speed would pay the same rate of their current package. By this offer the customer for example will enjoy the benefit of upgrading from 512Kbps to 1Mbps, while keep paying RO 12 only. Similarly customers upgrading from 1Mbps package to 2Mbps package would continue to pay only RO 19 per month while still getting 3 GB of free downloading.
For the customers and the many visitors that would like to use Blackberry services, Chagarlamudi pointed out that Oman Mobile is the only operator in the Sultanate providing this service for prepaid customers. The Blackberry service for Hayyak provides customer with the world renowned Blackberry service for RO 2 only per week. Visitors to the Sultanate, that would like to keep using their Blackberry simply need to obtain a Hayyak starter kit from any Omantel or Oman Mobile counter and just activate the Blackberry service via SMS.
Omantel’s ongoing participation in the Salalah Tourism Festival is the true and natural translation of the Omantel tagline “Together”. As an integral part of the Omani society the Company has always partnered with major social events and by being a part of the community and celebrating togetherness.
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| | 07/07/2010 | Attractive summer promotions continue with Amazing Top Up offers from Oman Mobile to Hayyak customers – Get up to 20% free credit | | | | | | Muscat: As part of Oman Mobile’s continued efforts to provide more value to its customers, the company unveiled the latest of its summer promotions. Hayyak customers will receive up to 20% extra credit for use on all mobile services when they top up through physical vouchers, electronic recharge and via online top-up service on Oman Mobile website.
The new offer from Oman Mobile includes several alternatives for top up that would enable subscribers to obtain extra credit. Top up with physical vouchers of RO 3 and 5 would give customers 10% free credit equal to 300 and 500 Baiza respectively. RO 10 Hayyak recharge cards would provide customers 15% extra credit equal to RO 1.5. Electronic recharge would give customers 10% additional credit when they recharge from RO 3 to RO 10 and 15% free credit when they top up for RO 10 or more.
Striving to deliver a better customer experience and even more value, Oman Mobile offers customers 20% extra credit when they top up online by RO 10 or more through Oman Mobile website.
This Hayyak offer complements the recent unique offers introduced by Oman Mobile and provides a golden opportunity for new customers to join Hayyak and benefit from this refreshing offer, taking into account the fact that the starter package costs RO 2 only.
The extra credit can also be spent on trying out the unique Blackberry service offer for Hayyak. Oman Mobile is the only operator in the Sultante that offers its customers the benefit of the world renowned Blackbery service on prepaid. For only RO 2 per week the customer can browse the internet, use the popular Blackberry Messenger, enjoy email on the move and many other services.
Through this scintillating offer, Oman Mobile, the leading operator of mobile telecommunications in the Sultanate, aims to add extra value to Hayyak service. It grants customers free airtime and the unique experience of enjoying more than 60 value added services. This includes the Wainak service, Friends and Family, WAP, credit transfer, Oman Mobile chat, Sama'ni, car park booking, etc. In addition to this the customer can use a wide range of 3.5 G mobile broadband services such as Mobile TV, video calls, surfing the internet, downloading programmes, songs and files and several other services that adds new experience to the subscribers.
The physical voucher and electronic top up offer is valid 90 days and the online offer is valid 60 days.
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| | 05/07/2010 | Omantel unveils cool summer offers for home ADSL subscribers | | | | Promotions to continue for 90 days from launch | | |
It is now possible for Omantel subscribers to withstand the scorching summer heat with scintillating cool offers to be unveiled by Omantel soon. These offers shall serve as refreshment to subscribers all over the summer season and until the second of October. The home ADSL offer is the first of a chain of this year's summer promotions. It is also part of the company's keenness to serve its customers, satisfy their requirements, and provide them with more interesting and unique services.
The new promotion for home ADSL service includes a special offer for new subscribers, offering 2 months free subscription starting from the date of activating the service of any home ADSL packages and the cancellation of connection fees of RO 10. Furthermore the customer will receive a free WIFI ADSL modem for his benefit.
Current customers will as well receive a marvelous offer. Omantel offers them to double the speed of the package for three consecutive months, but only to pay the same monthly fee as for the previous package.
By this offer the customer for example will enjoy the benefit of upgrading from 512Kbps to 1Mbps, while keep paying RO 12 only. In case the customer doubles the speed from 1Mbps to 2Mbps the package also includes 3 GB free downloading for RO 19 only per month. For customers upgrading to 4Mbps the price is RO 29 per month with 5GB free download included. For higher speed Omantel offer the customer to upgrade to 8Mbps which includes 10 GB download for RO39 only.
Both new and existing customers can obtain all the details of the offer from the company's counters, or through visiting its website.
Since the launch of its new corporate identity and its new tagline (Together), Omantel has been doing its utmost to provide qualitative services to its subscribers in a unique way. In addition to offering special services to its individual subscribers including fixed and mobile phone services as well as the internet, the company is also keen to provide more special offers to this segment of subscribers in all occasions such as Comex Expo in addition to providing them with various solutions to their usages. It also gives them with all support in order to become a partner in their successes.
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| | 25/06/2010 | Omantel Honours First Omani Climbs the Mount Everest | | | | | | Muscat: Omantel on Wednesday honoured Khalid Bin Suliman Al Siyabi, the first Omani adventurer to surmount the Mount Everest, the world’s highest mountain peak at 8,840 metres.
Dr. Amer Bin Awadh Al Rawas, Omantel CEO, handed over a gift to Khalid Al Siyabi during this event.
The Omani adventurer, who briefed senior Omantel officials about his own experience during the successful expedition and days leading up to the final triumph, said the difficult mission did pose some risks.
However, beaming with joy, Al Siyabi recalled the final moments of his expedition and said: “It was a proud moment to raise the Sultanate's flag on Everest summit.”
He also praised Omantel’s support during his days at the Himalayan range of mountains as he spent several days preparing to climb the peak for which every mountaineer dreams of.
He said that he had resolved to complete the mission successfully and reach the peak in time to commemorate the Sultanate’s 40th National Day.
During the reception to honour, Khalid Al Siyabi brought and displayed some of the photographs that vividly displayed his mission and the challenges that the proud Omani adventurer faced for achieving a rare feat for his country.
“I commend Omantel’s effective contribution in boosting my morale during the venture,” Khalid al Siyabi commented.
Dr. Ghalib Bin Saif Al Hosni, Acting HR VP, said Omantel constantly endeavours to encourage moral of the Omani youth.
He also pointed out that Khalid's experience can be exploited by companies in planning and implementation. “His achievement can be cited as an example and his experience, of surmounting difficult conditions, can be used to develop the staff performance,” he said.
Khalid Al Siyabi also raised Omantel's flag on the highest summit in the world, which is a proof of company’s tireless efforts to reach up to everyone hearts through excellent services provided by Omantel.
Conquering Mount Everest is not Khalid Al Siyabi's first achievement; he was also the first Arab to climb the Bimori Mountain, one of the most dangerous mountains on the Himalayas.
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| | 21/06/2010 | Omantel Adds New Feature to Samani RBT Service | | | | Another First from Oman Mobile | | |
Muscat: Oman Mobile – the mobile business arm of Omantel - is introducing another first to the Omani market by being the first operator to provide new outstanding feature for Samani service that enables customers to use their creativity and imagination to record and designate their own personalized ring back tone to be heard by the person calling them.
With this new feature, customers can record their own ring back tone in their own voice, and assign that tone as a ring back tone to be heard by one individual caller only or assign it to be heard by a group of callers.
Sahar Al Asmi, Team Leader Data Services of Oman Mobile Consumer Business Unit said “Oman Mobile was the first operator in the Sultanate to introduce ring back tone service that enabled subscribers to select their own tone from a preset list. Today, Oman Mobile is taking another step by being again the first operator that enables subscribers to record and assign their own ring back tone making the service even more attractive especially to the youth segment.
We strive to introduce the latest technologies to our customers and this new service is the latest addition to our list of value added services, Al Asmi added.
This service is available to all Mada and Hayyak subscribers and it is designed to be simple to use. In order to record and assign a ring back tone, all a customer has to do is call 1236 and follow the instructions. Once the customer records his/her tone, it will be audited to ensure suitability of content and then it will be assigned to the customer within a maximum of 48 hours. It is possible for customers to assign the tone to be heard by only one caller or a group of callers. In addition to the ability to record a personalized ring back tone, customers also have the option to select a tone from a wide range of tones including Islamic content, Arabic tones, Indian tones, music tones, as well as tones for special occasions.
Omantel is the pioneer telecom solutions provider in the Sultanate and has been providing services to individual and corporate customers for the past 35 years. The new service is the latest from Omantel in a series of new and innovative products and services the company committed itself to introducing following the launch of its enhanced brand and “Together” tagline earlier this year. For more details customers can visit company's website www.omantel.om.
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| | 20/06/2010 | Omantel Website Rated As The Best Telecom Website in the Arab World | | | | Recognition of The Enhanced Customer Experience | | |
Muscat: Omantel – the pioneer integrated telecom services provider in the Sultanate – commitment to the enhancement of customer experience has been rewarded with the most prestigious Arab World awards in the web industry.
Omantel website was awarded first prize for the Best Website in the Telecommunications Category Award at the 2010 Pan Arab Web Awards, held at Shangri La Bar Al Jissah Resort on 19th June 2010. The Pan Arab Web Awards are the Arab world most prestigious accolades aiming at promoting the spirit of innovation and creativity.
Commenting on this occasion, Mr. Rao Chagarlamudi, Vice President of Consumer Business Unit at Omantel said “We are extremely proud to receive this prestigious award. Indeed, it is real recognition of valuable work done by a team passionate about providing Omantel customers with an exceptional experience following the launch of our new enhanced brand”.
“By using the new integrated site – that replaced the previous individual websites for both Omantel and Oman Mobile – customers become able to undertake a broad range of services on the new easy to use and navigate portal” Chagarlamudi added.
Rasha Ahmed Al Jamali, Senior Manager Online at Omantel said “The new website, with enhanced features and navigation, was the first practical step in rolling out the new enhanced brand of Omantel”.
“The new website enabled our customers to top up their prepaid accounts, add new accounts, pay their fixed, internet and mobile bills as well as view and print out their bills. During the website designing process, Omantel was keen to make it very user friendly. It has simplified online measures for new registrations and existing Omantel subscribers. The company has divided the new website into several sections including Business, Home & Personal, Travelers and Online services”, Al Jamali added.
Omantel is the pioneer telecom solutions provider in the Sultanate and has been providing services to individual and corporate customers for the past 35 years. Omantel has introduced a series of new and innovative products and services following the launch of its enhanced brand and “Together” tagline earlier this year. For more details customers can visit company's award winning website www.omantel.om .
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| | 14/06/2010 | Omantel Restores Telecom Services After Major Cable Cuts Caused By Contractor Within Three Hours of the Cable Cuts | | | | | |
Muscat: The fixed telecom services especially the internet were interrupted yesterday due to major cable cuts.
Abdullah Nasib Al Hamer, General Manager of Operation & Maintenance at Omantel said, Major cables cuts occurred yesterday in the Willayat of Bausher causing a partial interruption of fixed telecom services especially the internet in different parts of the Sultanate.
Cable cuts are common in telecom industry. For instance, we had more than forty cable cuts last year and around twenty since the beginning of this year which were not observed by customers as the telecom traffic was rerouted seamlessly through alternative routes. What we had yesterday is several cable cuts on both the main and back up cables and accordingly traffic was manually rerouted through second alternative, Al Hamer added.
Our maintenance teams exerted all their efforts to restore the services at the earliest time possible. The traffic was rerouted through other alternatives and services were gradually restored until we have a full restoration of the service within three hours, Al Hamer pointed out.
Omantel regrets any inconvenience this incident which was caused by reasons beyond the company’s control may have caused to our valuable customers. Despite having two levels of warning tapes, we still witness cable cuts. We urge all contractors to obtain the necessary excavation permits prior to carrying out any excavation work. Omantel has the right to take the appropriate legal actions against contractors damaging its transmission network and harming the interests of its customers, Al Hamer concluded.
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| | 13/06/2010 | Omantel Sponsorships Offers Football Fans Great Opportunities To Live The World Cup | | | | More Than One Hundred Valuable Prizes To Be Won Including Three Tickets to the Final Match and the New Football Modem | | |
Muscat: In addition to the series of products and services designed to celebrate the World Cup festive, Omantel & Oman Mobile sponsored radio stations and Kooora wa Bas sports weekly newspaper and cafes this year to provide the public with great opportunities to live the World Cup 2010.
Following the exclusive launch of Oman Mobile Football Modem last week, the top local FM radio stations “Hala and Hi FM” announced the launch of World Cup Competition which is sponsored by Omantel and offer football fans the opportunity to win daily the new E2010 football modem in addition to free six months mobile broadband internet subscription. Eight fabulous prizes have been allocated for the semi-final and final matches making the competition more exciting for football fans.
Omantel through its sponsorship of a competition with Kooora wa Bas, the top weekly sports newspaper offers its customers the opportunity to win three tickets to watch the final match, including s free air ticket and accommodation.
To ensure that all customers do not miss the world cup moments, Omantel introduced innovative SMS alert service where customers can be updated free of charge about the results of different matches and receive world cup breaking news.
For people who love watching matches at cafes, Omantel offers them the opportunity to win BlackBerry & Android smartphones and football modems at Kargeen Café and Al Makan café in Mawalleh.
Hamdan Moosa Al Harassi Senior Manager of Events & Sponsorship at Omantel said “World Cup is a global event that everyone is looking to be part of. By these innovative products and sponsorships, Omantel gets closer to its customers allowing them and the football fans in general to live the excitement of the event”.
The World Cup competition with Hala and Hi FM has already generated so far six winners of the new E2010 football modem. Football fans still have the opportunity to win another fifty four modems in addition to eight exciting prizes.
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