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FAQ Emergency Service
How can I access the service?
- Dial the USSD code *555# OR
- SMS to the short code 91555(list of the commands at the description page
Any service fee?
Yes. Please check the description table.
What is the maximum amount of loan that I can get?
Dial *555# and follow the instructions to see your Max.
How to check my data usage?
Just dial *236#
Why the system is not accepting my request for emergency service?
Many reasons for that: -
- You exceeded your loan amount
- You are new in Omantel network
- You did not top up for the last 3 months.
- You have an open loan
What is Emergency Credit Service?
Emergency credit service allows prepaid users who are low in balance to take a loan. The loan can be credit or data. The amount of the loan will be detected from customer next recharge.
What are the criteria to give a loan?
- 6 months or more in Omantel network.
- Minimum monetary recharge: 1 OMR every month for the last 3 months.