FAQ

FAQ Emergency Service

  • Dial the USSD code *555#
    • OR
  • SMS to the short code 91555(list of the commands at the description page

Yes. Please check the description table.


Dial *555# and follow the instructions to see your Max.

Just  dial *236#


Many reasons for that: -

  • You exceeded your loan amount
  • You are new in Omantel network
  • You did not top up for the last 3 months.
  • You have an open loan

Emergency credit service allows prepaid users who are low in balance to take a loan. The loan can be credit or data. The amount of the loan will be detected from customer next recharge.


  • 6 months or more in Omantel network.
  • Minimum monetary recharge: 1 OMR every month for the last 3 months.

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