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www.omanmobile.om - Welcome to Omanmobile website
MADA Package offers different
options for the subscriber in which he gets in each package a number of
minutes and SMS messages included in the package at a lower rate, to suit
the subscriber’s monthly consumption, Oman mobile offers four packages for
the subscriber to choose from.
Oman mobile has introduced a
new method to suit each subscriber and his normal monthly consumption , this
new method can also help him in knowing how much he consumed and how much
balance is left for him till the end of the month , in this way the
subscriber can control his phone calls and put a limit for it.
If the subscriber exceeds the
number of minutes included in the package, he will be charged for every
extra minute a lower rate than the basic TARIFF as shown in the MADA package
table.
In this case we will not
activate the service because of exceeding the limit therefore subscriber has
to visit the nearest customer service counter and apply for increasing his
limit personally.
There is a kind
of transparency and flexibility when dealing between Oman mobile
telecommunications company and the subscribers therefore several ways have
been introduced for subscription
*Existing (Already)
Subscriber:
SMS: by sending an SMS specifying in it the required MADA (3, 10, 20, and
40) and sending it to (90010) then receiving an SMS to confirm his required
MADA.
Customer Counters: By visiting any of the customer’s service counters.
*Please note:
Activation of this service will start from the first day of the next month
not at the time of requesting the service. (Applying date).
*For new subscribers:
New subscribers must visit the nearest customer service counter and make the
required procedures for subscription and register the suitable MADA in the
application form, subscriber will be charged for the service fees.
*For Corporate subscribers:
Corporate subscribers will have to apply through Customer service counter.
The SMS provisioning facility will not be available for corporate customers.
*Please note:
For subscribers who apply for the service in April the activation of the
service will be effective from 1st May 2005, and for subscribers who apply
for the service after 1st May 2005 the service will be activated from the
date of applying for the service.
Yes, each subscriber may change
the MADA at any time by sending a SMS specifying the new required MADA to
the number (90010), and then he/she will receive an SMS to inform him/her of
activating the new MADA, starting from the first day of the next month.
Subscribers may also visit Oman Mobile and Omantel customer service
counters.
The customer will be allowed
three switches free of charge. Then, he/she will be charge R.O 1 for each
switch.
Yes, the outgoing calls to
Nawras subscribers will be debited from the minutes.
No, we will not debit the
international roaming calls from the minutes in the package; it will be
debited separately, whereas these minutes in the package are for local calls
only.
No, if the month ends without
consuming all the minutes, you will loose the remaining balance since the
minutes cannot be carried over to the next month.
In this case subscriber will be
offered all the specifications in the package (minutes and SMS) starting
from the day, and he will be charged for the whole package.
When calculating
the actual value of minutes in the MADA the subscriber must take in
consideration that each MADA includes the monthly rental, value of minutes
and SMS therefore the value of the minutes included is as per the following:
|
Plan |
Monthly Package fee (RO) |
Monthly fixed rental (RO) |
Actual Talk Value (RO) |
Talk Time Incl. (min) |
Package per min. cost |
|
Mada 10 |
10 |
(-)
|
3 |
(=) |
7 |
(/) |
200 |
(=) |
31 Bz |
|
Mada 20 |
20 |
(-) |
3 |
(=) |
17 |
(/) |
530 |
(=) |
28
Bz |
|
Mada 40 |
40 |
(-) |
3 |
(=) |
37 |
(/) |
1260 |
(=) |
24 Bz |
Diverted phone calls will be
deducted from your included minutes, if you have consumed all your minutes
for the month we will calculate these minutes as per the extra minutes in
each MADA packages.
In this case the monthly rent
will not be debited for the MADA but an amount of R.O 3 will be debited each
month for a period of 3 months or till the service is back, when the service
is back the MADA package will be reactivated same as per the MADA before the
temporary disconnection.
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