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Omantel voted the most trusted brand in the telecom sector

Omantel, the Sultanate’s most valuable brand in Oman according to the annual brand survey of Brand Finance, has been voted as the Most Trusted Brand in the telecom sector in the Sultanate.

The selection was announced by Oman Economic Review, a renowned local English magazine in its September issue as part of the brand survey conducted by the magazine in collaboration with the Arab Research Bureau. Moreover, all the participating categories have named Omantel as the most trusted brand in the telecom sector.

The participants at the survey have been divided into two main groups (senior management and executives) and six sub groups. The senior management group included two categories namely the Omanis and expats. The executive group included four main categories namely Omanis, expats, males and females. When it comes to telecom services, there has been a consensus among all groups that Omantel is the most trusted brand in the Sultanate; up to 10 points higher than the first runner up. The selection reflects the confidence vested by more than 3 million customers in Omantel products and services.

Commenting on this achievement, Talal Said al Mamari, CEO Omantel said ‘This is another milestone achievement that reiterates Omantel’s leadership of telecom sector in the Sultanate. The achievement is s result of accumulation of confidence that has been reinforced and integrated over the past decades.

‘We are delighted to learn that there has been a consensus among all groups that Omantel is the most trusted brand in telecom. This is itself a strong evidence of our customers’ confidence in our products and service. The selection will urge us to double our efforts to ensure that all our customers enjoy good experience with us”. he furthered.

‘Our new strategy is focused around capitalizing on the opportunities generated by digital transformation to provide an experience that exceeds our customers’ expectations. Omantel has already launched a number of initiatives that contributed to the enhancement of the services provided to Omantel customers”. Al Mamari concluded.

Over the last few years, Omantel brand received a number of regional and international awards. Besides maintaining its position as the most valuable brand in Oman since 2010, the brand has been selected as the best brand in the telecom sector as per the outcomes of the annual survey conducted by Business Today magazine. Omantel also captured a number of other prestigious regional and international awards.