Now you can enjoy roaming data while travelling around the World
Important notice for customers travelling to USA
The Service Providers in the USA have started sunsetting the 2G/3G network and shifting to the new generation of VoLTE technology, which means that the normal voice calls will not work due to the network technology change. AT&T USA has shut down their 2G/3G network in early 2022, T-Mobile USA has shut down its 3G with effect from 1st July 2022. However T Mobile 2G network is still on.
If you have a VoLTE compatible device you can still make voice calls and in order to do so you will have to follow the steps below to enable VoLTE on your device if it is not enabled automatically.
If you do not have a VoLTE compatible device then you will have to manually search for T-Mobile USA network and connect to it to make and receive calls. If you still chose to be on AT&T network then you can keep connected using App based calls, Data and SMS. If you are a prepaid customer and you are not able to find/log into any network(low coverage area), then you need to connect to a wifi, and subscribe to any of the Jawasak world packages, to enable data roaming on your number.
Standard roaming rates in the USA are applied. Roaming Abroad
Depending on the device, VoLTE will be in one of the following locations:
1. SMS ‘J’ to 91199. You will receive a list of available plans. Select the desired plan. You will receive a confirmation message – Please reply ‘Y’ to confirm, ‘N’ to cancel. You will receive a message letting you know that your plan is active. Restart your device and your plan will be ready for use. 2. USSD *666#, (New Hayyak Plans)