A- A A+

Al Ufuq Makasib Tier

Exclusive Discounts

Al-Ufuq

Omantel's Al U-fuq Tier is designed to thank you as one of our valued customers. As an Al-Ufuq tier member you will enjoy an exclusive range of benefits, access to concierge services, and exclusive partners that offer special offers for you.




Eligibility

To unlock Al-Ufuq benefits and be part of this exclusive clubyou need to reach 20,000 status points in
the Makasib program within 1 year.

Benefits

Makasib Points 2 2 1.5 1
Redemption Partners
Makasib Daily Deal
Discounted Partners   
Al-Ufuq App      
Dedicated Line 1221      

Roadside Assistance Services

You are provided with a complimentary membership to one of the best emergency roadside assistance programs throughout Oman and UAE. You will benefit from the following services:

Towing* Battery boost
Flat tire change Lockout assistance
Emergency fuel delivery*  

*Your vehicle will be towed to the nearest service center within 100 KM, and charges will apply for the additional mileage. Also you will be charged the cost of the fuel, yet not its delivery. The emergency roadside assistance team will answer your calls 24/7 when you call 1221. Only 5 services and 1 Car to be served during the validation of the membership.

Terms and Conditions

  • Vehicle Towing Services:If there is a breakdown or an accident, IMC will tow the vehicle to the to the nearest garage within the city limits for the members. The free service is limited to the first 40 kilometers only. If the service exceeds 4o kilometers, every excess kilometer will be charged to the member @250bz per kilometer.
  • Battery Boost Service:Where the vehicle’s battery is dead for whatever reason, IMC will jump-start the vehicle to enable the members to carry on with their journey (no new battery and /or replacement of battery provided by IMC), or IMC will tow the vehicle to the nearest garage within city limits if unable to boost the battery. The free service is limited to a maximum of first 40 kilometers only. If the service exceeds 4o kilometers, every excess kilometer will be charged to the member @250bz per kilometer.
  • Flat Tyre Service:IMC will change the flat tire with a spare tire. If no spare tire is available, IMC will tow the vehicle to the nearest garage within city limits. The free service is limited to a maximum of first 40 kilometers only. If the service exceeds 4o kilometers, every excess kilometer will be charged to the member @250bz per kilometer.
  • Emergency Fuel Delivery Service: IMC will deliver fuel direct to the Members should they run out of fuel. The Members only have to pay the cost of the fuel.
  • Lock Out Services:If keys are locked inside the vehicle, IMC will make attempts to gain access to key to enable the Members to carry on with their journey.
  • NO Off Road and Intercity services
  • Geographical Coverage: Emergency Roadside Assistance would be provided to members across the geographical coverage of the Sultanate of Oman. The services will be free for the first 100 kms only and additional kms will be charged @250bz per kilometer.

Al-Ufuq App

Enjoy an exclusive range of benefits, and exclusive partners that offer special offers for you.

Al-Ufuq App is personalized with your name on it, and you can enjoy these benefits.

As soon you reach Al-Ufuq tier you will receive SMS that will inform you with tier upgrade and will include your Al-Ufuq App passcode to activate the App

Al-Ufuq App is available on both Apple store & Play store.



Apple AppStore Google Play

Al-Ufuq 1221 Priority Line

You now have a dedicated call center to handle all your requests and inquiries with the highest quality standards. 1221 will be your main contact point. To access your contact center internationally please dial +968 5001221. You can dial it immediately from your Al-Ufuq application.